The Process
The Comprehensive Operational Analysis (COA) will review and evaluate Sun
Tran, Sun Link, Sun Express, and Sun Shuttle services to determine
potential improvements with the goal of creating a more equitable,
effective, and efficient transit network.
Steps of the COA
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The first step in this process was to collect data for the COA and the
second involved reviewing that data and the existing Sun Tran, Sun
Shuttle, Sun Express, and Sun Link services. An extensive public
outreach effort conducted from February to April 2023 collected input
from riders and members of the community about their priorities for
the transit system in Tucson. Findings from the survey, meetings, and
extensive outreach were used to inform the draft plan. The project
team is currently collecting feedback on the draft plan, and comments
will be incorporated into the final service plan.